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Neato Botvac Connected Wi-Fi Enabled Robot Vacuum, Compatible with Alexa

3.7 3.7 out of 5 stars 1,621 ratings

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This item is certified to work with Alexa
WORKS WITH ALEXA
Add voice control by combining with an Alexa device
Brand Neato Robotics
Model Name Neato Botvac
Special Feature Wifi enabled
Color Black
Included Components Wi-Fi Enabled Robot Vacuum, INSTALLED: ULTRA Performance Filter, Combo Brush and Side Brush, Integrated Charge Base, power cord. Other in the box: Spiral Blade Brush, 1 EXTRA ULTRA Performance filter, cleaning tool, and boundary markers See more
Surface Recommendation
Hard Floor
Controller Type
vera, amazon_alexa
Battery Cell Composition
Lithium Ion
Item Weight
6.39 Pounds

About this item

  • Works with Alexa for voice control (Alexa device sold separately).
  • Wi-Fi connected for ultimate control — use the Neato app to clean your floors from wherever you are and receive notifications on the go.
  • D-Shape design with CornerClever technology cleans close to walls and into corners. Long lasting Li-Ion battery.
  • LaserSmart mapping and navigation with real-time object detection scans and maps the room, plans, and methodically cleans-instead of just bumping around.
  • Eco & Turbo mode — you choose. Eco gives a longer, quieter energy-saving clean. Turbo provides a super-powered cleaning-with maximum hair pickup.

Customer ratings by feature

For cleaning up hair
4.2 4.2
Suction power
4.0 4.0
Easy to clean
3.3 3.3
Battery life
3.0 3.0

Product guides and documents

Product information

Warranty & Support

Product Warranty: For warranty information about this product, please click here. [PDF ] User manual Manual [PDF ]

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Neato Botvac Connected Wi-Fi Enabled Robot Vacuum, Compatible with Alexa


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Product Description

Still pushing a vacuum let Neato Wi-Fi enabled Robot do the vacuuming for you. With the Neato app on your smartphone, you can start, schedule, and monitor your cleaning from wherever you are. D-shape with cornerclever-exclusive D-Shape with CornerClever technology gets to where dirt hides-in corners and along walls.

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Neato Botvac Connected Wi-Fi Enabled Robot Vacuum, Compatible with Alexa
Neato Robotics Neato Botvac Connected Wi-Fi Enabled Robot Vacuum, Compatible with Alexa
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PriceCurrently unavailable.-65% $139.99
Typical:$400.05
-49% $219.99
List:$429.99
$1,299.99$599.99-27% $399.99
List:$549.99
Delivery
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Get it as soon as Thursday, Apr 4
Get it as soon as Tuesday, Apr 2
Get it as soon as Tuesday, Apr 2
Customer Ratings
Suction power
4.0
4.7
4.1
4.3
4.5
4.3
Battery life
3.0
4.6
4.6
4.2
3.6
Value for money
4.7
4.1
4.4
4.2
3.5
For cleaning up hair
4.2
4.6
4.1
5.0
For deep cleaning
4.4
3.8
4.0
Sold By
OKP Life Tech
Roborock Technology Co. Ltd
Roborock Technology Co. Ltd
Meco Innovations
Amazon.com
surface suggestion
Hard Floor
Wood
Hard Floor, wood, carpet
Carpet, Marble, Wood, Tile, Upholstery
Carpets,Floor
Carpet
runtime
120 minutes
180 minutes
180 minutes
batteries included
battery average life
1 years
180 minutes
180 minutes
180 minutes
110 minutes
compatible devices
Amazon Echo
Amazon Echo
Amazon Echo, Google Home, Smartphones
Amazon Echo, Google Home, Smartphones
Amazon Echo
Amazon Echo
weight
6.39 pounds
3 pounds
7 pounds
28.4 pounds
23.6 pounds
1.83 pounds

Customer reviews

3.7 out of 5 stars
3.7 out of 5
1,621 global ratings

Customers say

Customers like the dust collection and quality of the robotic vacuum cleaner. For example, they mention it cleans the whole house on one charge, the filter and roller is easy to service and clean, and the house is so much cleaner. That said, opinions are mixed on performance, value, ease of use, and battery life.

AI-generated from the text of customer reviews

302 customers mention236 positive66 negative

Customers like the dust collection of the robotic vacuum cleaner. They say it does a good job of cleaning around obstacles, cleans the whole house on one charge, and the filter and roller is easy to service and clean. They also say the cleaning map is deadly accurate, and it has a deeper clean than other vacuums. Overall, customers find the product makes everyday vacuuming a lot more manageable.

"...I clean the brush every few days, it's easy to take apart and clean, takes about 3 minutes...." Read more

"...He picked up a surprising amount of dirt for such a compact machine, and we gloated with pride over our efficient and effective Neato...." Read more

"...I have had this running for over a week now, it cleans the whole house on one charge, is amazing at predicting where it needs to go and does not..." Read more

"...the comparison videos and my own experience, it has a deeper clean than other robot vacuums...." Read more

219 customers mention170 positive49 negative

Customers like the quality of the robotic vacuum cleaner. They say it does an amazing job picking up pet hair and also does a great job of vacuuming. Some say that it does well for a quick brush for dust and pesky pet hair. Customers also mention that it wakes up, vacuums the entire house, and returns to its charger. Overall, customers are satisfied with the quality and effectiveness of the product.

"...Now I have my neato set to daily at 0900. It wakes up, vacuums the entire house, returns to it's charger and later on that day I empty the trash out..." Read more

"...We wish we could give him five stars for doing a great job of vacuuming, but have to give him one star because of his dramatic and tragic demise,..." Read more

"...I hope it can, because at its best, it's a nice machine." Read more

"...First was the ability to pause cleaning, recharge and pick up where it left off. It does it and it does it well...." Read more

95 customers mention74 positive21 negative

Customers like the navigation of the robotic vacuum cleaner. They say the tech behind its guidance and room mapping is surprisingly good. They also say it navigates well from living room to kitchen to laundry room to bedroom and lastly the. They mention it navigate around the dining chairs, couches and under beds like a champ. They like that it maps out the household floorplan and then vacuums the way it was mapped. Customers also say the maps that it generates are useful to make sure it covered the entire room. They appreciate the laser technology to map out the floor plan for efficient cleaning by time and power.

"...Easy to transport.- Floor Maps and Pattern - Floor map of where it has cleaned is pretty cool. And the path it takes usually makes sense...." Read more

"...It has worked perfectly and precisely during each run, never dinging my expensive, soft-wood, furniture, and never missing a spot...." Read more

"...I was surprised at the maneuverability of the vacuum. It navigates well from living room to kitchen to laundry room to bedroom and finally the..." Read more

"...It now justs starts up, does not move, shuts down, again and again. So goodbye Neato Botvac Connected that has cost me over $1,000...." Read more

302 customers mention166 positive136 negative

Customers are mixed about the performance of the robotic vacuum cleaner. Some mention that it does it well, is impressed with how it works, and does a very thorough job. However, others say that it's absolutely unreliable hardware, super fragile, and broke easily.

"...It works great. I have a Labrador and it's shedding of hair was a big big issue. Now I have my neato set to daily at 0900...." Read more

"...but have to give him one star because of his dramatic and tragic demise, and the difficulty in dealing with his manufacturer on his warrantied..." Read more

"...Loves:- Easy set up and linking to iPhones and Google Home, no issues.- Battery Life - Takes approx...." Read more

"...This is a well-thought out machine (even the square front and rounded back make sense when you watch it take a close corner), easy to use, navigates..." Read more

141 customers mention49 positive92 negative

Customers are mixed about the value of the robotic vacuum cleaner. Some mention that it's well worth the money, does a better job cleaning, and is priced much better for the same or better feature. However, others say that it is not worth the extra investment, the price was too much for performance that wasn't up to standard, and the robotic vacu is simply a very expensive novelty. They also mention that the replacement parts are fairly expensive.

"...Its shortcomings don't seem to be the result of poor engineering...." Read more

"...I'll keep this thing and buy a new one if it ever breaks. It's worth every dollar spent on it.UPDATE: 1 yr later: 8/2017..." Read more

"...For the money, the robot was a disappointment. Every time I launched it, I was never quite sure what the final outcome would be...." Read more

"...Here is how one of the most valued new features becomes completely useless leaves you wondering: "What did I pay for?"..." Read more

123 customers mention72 positive51 negative

Customers have mixed opinions about the ease of use of the robotic vacuum cleaner. Some mention that the setup was easy, while others say that the neatification process is frustrating and not very straight forward. Some customers also mention that it has no capability to learn to avoid obstacles and is too inconvenient to justify the steep price tag.

"...And the path it takes usually makes sense. Every now and then seems interesting...but always gets to every spot possible.-..." Read more

"...On the other hand, it can be quite a source of frustration and disappointment...." Read more

"...easy to use, navigates great, has a strong motor and wheels, allowing it to..." Read more

"...I love the app and it's streamlined look and ease of use...." Read more

89 customers mention32 positive57 negative

Customers are mixed about the battery life of the robotic vacuum cleaner. Some mention that it lasts maybe 3 times longer than the first defective order, while others say that it completely runs out of battery.

"...of the style of baseboard we have (curved at the bottom), the charger would tip when the Neato backed into it...." Read more

"...Even the battery is still going strong. I mentioned last year that the little side brush was a little cruddy and falls off...." Read more

"...Sometimes the battery will die just before reaching the base but others times it is due to getting hung up on the dogs chew toy or something else...." Read more

"...Funai sent it back with no battery. I asked Funai for my battery, and they apologized and would send another...." Read more

120 customers mention21 positive99 negative

Customers are dissatisfied with the stability of the robotic vacuum cleaner. They mention that it gets stuck, misses entire rooms, and doesn't clean in a timely manner. It also gets stuck on furniture, cords, and other random things. Customers also say that the suction is not as strong as a regular vacuum, and it won't stay seated at all.

"...base once and that was because as it was cleaning the room, it moved the base a bit and was confused later when it was pushed further away than..." Read more

"...about these off-road capability is that sometimes it uses them to climb onto things that it can then not get back off of...." Read more

"...Oh... and it ignores the magnet barrier. Runs right over it and becomes stuck. Luckily no jumps off of steps yet like another reviewer...." Read more

"...I have also noticed that sometimes the Neato Botvac will run very tight up against the walls in a room (which is great for vacuuming coverage); I..." Read more

Don't buy it!
2 Stars
Don't buy it!
NEVER BUY A NEATO! I'll try to explain why by telling my story. It's gonna be somewhat long. If you don't have time to read it then try to believe me aswell as any other person giving this item two or less stars: go buy something else! Or be prepared for replacements and then repairs – all leaving youthe need to waste time on vacuuming for weeks.One thing is really good about it: the cleaning. This is what it does really good. Especially if you're a happy owner of three cats.But that's the only 'pros' about this robot. This is the only reason I give it two stars. Here come 'cons'. Many of them. Way too many.The least important one but often pretty annoying is the way it handles WiFi. It disconnects no matter what kind of problem is there: would it be your access point rebooting, or your providerservice outage occurred. Not only it disconnects but never tries to restore the connection again! It's not a big deal most of the time. But imagine you forget to start it, leavethe home and then realize that – oops! – you cannot do it remotely. Here is how one of the most valued new features becomes completely useless leaves you wondering: "What did I pay for?"Now comes the big problem. It breaks. Or, more precisely: it breaks constantly. I had four of them over the period of one and a half year. All four broke. None survived past6 months. And as long as it gets out of warranty period – nobody cares about you anymore. You're on your own. So, be prepared to repair or pay for it. Ans so, here is the story:The robot #1This one was bought on Amazon. Smart, fast, clean – especially comparing to our previously owned iRobot Roomba 880 which never managed to clean the whole house due to its complexplan. Neato was really superior to that dinosaur in a way it scanned the surroundings, built up a map and cleaned every single corner it was able to reach. I was happy... fortwo months. Then strange things started happening, the thing was complaining about losing it's way right in a middle of a room with no visible reason for the failure. I still haveno idea what it was but the laser sensor is the usual suspect here.By that time Neato support was very helpful, we quickly came to a conclusion, that replacement is needed. So, they sent me a new one and upon receiving it I sent back the broken.The robot #2Five months. It lasted exactly five months. I know this by email dating back to that times. This time it was a problem with robo's "brains" as it was shutting down or rebootingunpredictably at random moments. Actually, charging was a cause for shutdown with almost 100% probability.Support? Well, this time you'd have to send the broken robot to them at your own cost. They examine it and evaluate the case. Then send you areplacement. Overall the process is estimated to take about 3 weeks. As a matter of fact – it took 4 damn weeks! A month to the day! BTW, it's amonth down from the warranty period and nobody gonna compensate you that!Still wonder why a customer should pay for vendor's faults but that's their policy and one agrees to it upon buying the product. But that was thefirst time I decided that as soon as the time of buying a new robot comes I'll go for anything else but Neato's thing.The robot #3Another five months. Actually, four and a half. Side brush died. The old known procedure of support: test/discuss/send back. But this time there was a new surprise from them:they've sent me a replacement side brush to test! Can you imagine this: the robot doesn't spin it, there is no visually observable breakages, the brush is sitting on a six-sidedspindle tightly... I mean that with all the photos I've sent to them, all test result the only possible conclusion here: something is wrong with robot's mechanics. But theysend me a new brush...Ok, it still manages to clean the house and so far I'm ok with it. Just wait for another week until the new brush arrives, make a video of stuck side brush – and another replacementis on the way. This time it was amazingly fast: only two weeks of manual vacuuming.The robot #4Here comes the end of the story. In another – guess how many? – five months the main brush dies. The robot complains about it ("clean up my brush") but there is nothing I can do.The brush just doesn't rotate. It's even a problem to take it out of it's place because it really stuck.Now, what about support? Oh, sorry, you're out of your warranty! Replacements are covered for only 90 days. We gonna tell you where you can repair it.What? Really, are you serious, guys? Let me recall the other reason I choose Neato in favor of iRobot (the first one was a cNet shiny review): it was $200 cheaper! Now, with the twoprevious shipments of returns almost half of the difference is already gone. Now it looks like buying iRobot would even be cheaper after all – because they don't break fasterthan rabbits reproduce!As it seems, to be a happy owner of Neato robot means to either send it out regularly for repair; or repair yourself. I choose the latter. What is a wasted day compares to weeksof time wasted on vacuuming? I was lucky this time. The problem happened to be a non-fatal one. But it has also shown to me how big was the mistake of choosing this vendor.Because they spare thoughtlessly on materials used. I was suspecting this when the side brush broke, but this time it was absolutely clear because a good plastic would nevermelt and interfuse where a gearwheel sits on it's axle. See the photos attached.Luckily, the fix was simple this time. But if the next time things will turn to the worse I won't bother myself sending it out for another repair. I'll go buy something morereliable and, hopefully, backed with better and more responsible support.So, I repeat once again: go buy something else. Don't waste your hard-earned money on a piece of absolutely unreliable hardware! Yes, it does its job good. Sometimes even betterthan others. But the problems coming along with it void the value of this quality totally.Now, as you're warned – go!
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Top reviews from the United States

Reviewed in the United States on September 18, 2016
Reviewed in the United States on July 17, 2016
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CRS
1.0 out of 5 stars Kamikaze Neato, meant for greater things.
Reviewed in the United States on July 17, 2016
Let me preface this review by saying we loved our Neato Botvac. We wish we could give him five stars for doing a great job of vacuuming, but have to give him one star because of his dramatic and tragic demise, and the difficulty in dealing with his manufacturer on his warrantied return.
Our little Neato was a greatly anticipated addition to our family, and we welcomed him with excitement and open arms in January of 2016. As promised by his creators, he diligently worked each day to vacuum a large home with a lot of dog hair, mountain pine pollen dust, and day to day crumbs and debris. Working for two to three hours at a time, he would move around, creating a gentle hum as he vacuumed our great room with ease; navigating under chairs, over rugs, and around the two Labrador Retrievers. He occasionally would get hung up on a floor vent, and he would call for us with a gentle beep-beep, or if we were out of earshot, a polite on-line prompt. He also would let us know when it was time to empty his dustbin. He picked up a surprising amount of dirt for such a compact machine, and we gloated with pride over our efficient and effective Neato. As time went on, he began to get more comfortable with us--increasingly brave and more adventurous as he traveled through his daily cleaning journey. This pioneering spirt was greatly appreciated, as Neato began ambling further afield, cleaning long hallways, finding new rooms and vacuuming adventures with every turn. We laughed and took pictures like proud, amused parents when Neato, by his own volition, ventured outside--and in the process, vacuumed our deck with a dogged determination and what seemed like a renewed sense of purpose. Of course, we gently chided him and brought him back inside, reminding him he was an indoor vacuum, unlike his distant and ungainly cousin, the Shop-Vac. As time went on, his roaming adventures continued, and as his arc of travel grew wider, we would occasionally lose our fair haired boy. A distant beep would summon us from across the house, and we would search in a frantic panic as his incessant beeping that sounded like a sad bleat from a lost lamb calling for his mother echoed in our ears. In hindsight, we realize that was the turning point. Now we lie awake at night with tears in our eyes and guilty regret in our hearts. We look at each other, with words unspoken yet understood--we should have known that our Neato was crying for help. That his roaming far afield was a sign of a more deeply rooted problem. That vacuuming the deck wasn't funny, it was a call for attention. That he wasn't happy with us at all. That he wanted to find a way out. And find a way out was just what our dear Neato did. In a final act of lonely desperation, Neato hurled himself down a landing in a Kamikaze death spiral, plummeting over two flights of stairs, exploding into tiny bits and pieces that were a shadow of his former, vibrant self. His lights flickered on and off as my husband raced to the lower level, finding him in a heap of parts on the floor. A few long, distorted and pained beeps were the last words he spoke.
Now some may say our Neato was only a robot with no heart and no soul. That he simply malfunctioned, wandered off track and lost his way, not knowing that the landing was dangerous and a place to be avoided. We prefer to believe that he longed for more, and felt trapped like a caged animal in the monotony of his day to day life as a small appliance. That like winged Icarus, if he could get closer to the sun, he would find true happiness and peace. We want to believe he realized he was meant for greater things--not just a lowly wi-fi enabled robot meant to vacuum up dog hair and yesterday's crumbs, but a free and noble creature--meant for the sky, not the floor.
And so we say goodbye to our brave and fearless Neato. You were loved. You are being replaced by the Neato Corporation, ℅ the Funai Service Corporation, who are making me pay shipping for your return, and who have not been easy to deal with when it comes to fixing a problem for a product that is still under warranty--requiring multiple submissions of the same pictures, invoices and statements. We can only hope that your replacement is as diligent as you have been, but a lot less adventurous. We have learned our lesson and will keep New Neato restricted to a smaller area- no taste of the road, no adventure, no outdoor journeys. A simpler life, but a safe one.
Good luck little friend! We will miss you.
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362 people found this helpful
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Top reviews from other countries

Vlad
5.0 out of 5 stars Good vacuum cleaner
Reviewed in Canada on May 24, 2017
7 people found this helpful
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PJD1984
3.0 out of 5 stars Charger broke after six months, warranty claim not looking good.
Reviewed in Australia on July 22, 2018
Gus
2.0 out of 5 stars Very disappointed
Reviewed in Canada on May 24, 2023
Amazon Customer
5.0 out of 5 stars Best Robot Vacuum That I have Come Across
Reviewed in Canada on January 8, 2017
One person found this helpful
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Amazon Customer
1.0 out of 5 stars $968.26 Brick - Dead after 13 months (12 month warranty)
Reviewed in Canada on February 17, 2018
2 people found this helpful
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